Terms of service

Terms of Service

Welcome to Elikiyah. By accessing or purchasing from our website, you agree to the terms below.

1. About Elikiyah

Elikiyah is a children’s luxury outerwear brand offering carefully selected statement pieces for little icons.

Throughout these terms, “Elikiyah”, “we”, “us” and “our” refer to Elikiyah.

2. Products

We take care to ensure that product descriptions, images and information on our website are as accurate as possible.

Colours may appear slightly different depending on your device or screen.

All products are subject to availability.

3. Pre-Orders

Some Elikiyah pieces are available on a pre-order basis and are made to order especially for you.

Please allow approximately 3–4 weeks for delivery of pre-order items.

The estimated delivery timeframe is provided as a guide and may occasionally be affected by circumstances outside our control.

4. Pricing & Payment

All prices displayed on our website are in GBP (£) unless otherwise stated.

Payment must be completed at checkout before an order can be processed.

We reserve the right to correct pricing errors or inaccuracies on our website. If an error affects an order you have placed, we will contact you as soon as possible.

5. Orders

Once an order has been placed, you will receive an order confirmation by email.

Please ensure that your contact and delivery information is correct before completing your purchase.

We reserve the right to cancel an order in circumstances where we are unable to fulfil it, including issues relating to product availability or payment.

If we cancel an order, you will receive a full refund.

6. Order Cancellations

If you wish to cancel your order, please contact us within 24 hours of placing your order.

We will do our best to accommodate cancellation requests received within this timeframe, provided the order has not already been processed.

This does not affect any statutory consumer rights you may have.

7. Shipping

UK shipping is complimentary.

International shipping costs are calculated at checkout.

Delivery times may vary depending on your location and circumstances outside our control.

For full information, please see our Shipping Policy.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy and applicable consumer law.

Please refer to our Returns & Refunds Policy for further information.

9. Website Use

You agree to use our website lawfully and not to misuse, disrupt or attempt to gain unauthorised access to any part of our website.

All content on the Elikiyah website, including images, text, logos and designs, belongs to Elikiyah or is used with permission and may not be reproduced without our written permission.

10. Intellectual Property

The Elikiyah name, branding, logo, images, written content and other materials displayed on this website are protected by applicable intellectual property laws.

You may not copy, reproduce, modify or use our content or branding for commercial purposes without our permission.

11. Our Liability

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including shipping delays, customs delays, or other unforeseen circumstances.

Nothing in these terms limits or excludes your legal rights as a consumer.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page.